For all of our Legacy Virtual Machines, we provide a login to our console shell system. This interface provides two functions essential to managing a host remotely: serial console access and the ability to turn your machine off and on (power cycle).
Connecting to the console
Assuming your VM is called
stoneboat, you should type:
The password will be the same as the root password originally set for your VM. If you’ve forgotten your password, please contact support so we can reset it for you.
The shell interface
Once you’ve connected you will see the shell interface, allowing you to immediately see the output of the serial console of your machine and call up the other functions.
The display should look something like this:
Note the two status lines at the bottom remove two lines from your terminal size. If you run editors or other full-screen applications and want to avoid screen corruption, you may want to expand your terminal by two lines to compensate or see the key-strokes section below for details of how to remove them.
The console will usually show a login prompt unless you have altered your
/etc/inittab to remove it. We don’t recommend this, as this login is your primary means of fixing a broken network or firewall. You will also see kernel messages printed here; this is where to look for messages indicating disc failure or excessive network activity.
If you don’t see a login prompt straight away you may need to press Enter a couple of times. Recent Ubuntu versions have changed the way serial line access is configured; this is of particular interest if you do an upgrade from hardy or jaunty.
To exit the serial console press Ctrl+p x, as indicated by the quick help displayed at the bottom of the window.
The console shell process by default only shows you the serial console of your machine. There are other functions available which you can access through their key bindings.
Power cycling your machine
If your machine is really stuck and you can do nothing else with it then we’d suggest power cycling it. This is not clean and is essentially the same as pulling the plug on your server with no warning.
To power cycle your machine press Ctrl+p r and confirm your decision. The machine should then reboot, and after a few seconds you’ll be able to see the serial console output our boot loader messages.